Why do they drown us in paper

Could someone explain to me?
Exactly at the time we feel at our lowest and our worse we are we drowned in forms? More through the post today. These are to transfer my husbands private pension to me. I am also going to have to fill in a tax form for him something I haven’t done for years. I am normally good at this sort of thing . But everything just seems so difficult.

5 Likes

@Pudding. I know exactly how you feel. I’ve been in Admin all my working life and I’ve just not got the brain energy to fill in endless forms. The private pension ones were the worst but I suppose they have a lot to check etc.
I’ve been rationing myself and only doing one at a time. I sorted the Sky TV/mobile phones yesterday and have to say they were super helpful and efficient so all in my name now. Again though, every little thing ticked off and done is like erasing him :cry:

3 Likes

I found Sky tv really helpful. They managed to reduce what I paid significantly. I think I now have everything that needs to be in my name now. My financial advisor filled in most of the form but I still had problems. Why did they need his brothers names and DOB ? They’re not in the will or anything.

3 Likes

I had to give details of his sisters and our grown up children even though I was named in the Will as sole beneficiary quite clearly :woman_shrugging:
I’ve sent it all back so just waiting for a response now .

1 Like

Mine will be posted tomorrow. My financial advisor is working on getting me the best annuity. It helps that he is a personal friend if 20 years as well, they are doing their best to make things as easy as possible for me.

2 Likes

Oh yes it just keeps coming, no will, Belgium death certificate, lost passport in transit, no empathy just hassle x

2 Likes

SKY were so brilliant with me when I was transferring things over to my account & name
Honestly the guy was a total star.
Wouldn’t get off the phone until he’d sorted everything out for me👍🏻
EON were good too as were First Direct.
Worse people??
Ford Credit - they messed me about for weeks about his car. Total nightmare.
Chase bank have been shit too!
Some of these companies have great bereavement support departments…. The others have total jokers in the call centres!!
Rant over😊

1 Like

The Toyota garage we originally bought our car from. Bought it back at a very fair price and did everything they could to help with clearing the finance. The salesman even tried to come to the funeral. They wouldn’t normally purchase our car in the way they did. This had been our third car from them and the second from this salesman.

3 Likes

Ford Credit will be getting a letter from me when I feel up to it.
The amount of bad advice I was given was shocking.
Thankfully, his car was collected 3 weeks ago & it’s now sorted but honestly, as a company? They were shocking. It was only because my mum got pretty irate with them on the phone that the collection was sorted!
I sent the death certificate to Chase Bank 7 weeks ago & haven’t heard a thing.
Rang them 2 weeks ago & they said it was with bereavement support department.
Not heard a thing since!!

1 Like

@pudding.
I have always dealt with forms, companies, money etc when my Ron was alive and always dealt with everything ok but now I am shot to pieces with the admin side of companies. Most have been good but the television licence people have been a nightmare. It was in Rons name and to change it over has been a complete mess. Whats wrong with these companies. They just dont realise the stress they are putting us through at what is an awful time anyway. Rant over. Its just been an awful week with my sons birthday and our twin grandaughters birthday and this is the first time without their dad and grandad and he is so missed. Only half way through another weekend which is always not good but is any day good now. I think I must keep the kleenexe company afloat with the amount of tissues I use. Just cant stop crying.

You and me too with tissues. Particularly today. About the only thing my husband didn’t bulk purchase.

1 Like

Nationwide changed very quickly but Barclays took a long time. I am not going to be too upset as I had to ring them about something else whilst it was in progress and the lovely young man on the phone arranged for a lovely bouquet on behalf of Barclays.

1 Like

I’m not bothering changing the TV licence name & account.
They have no way of knowing if you watch live TV
People always seemed to believe that they had vans that went around with radar🤣
It’s nonsense - they have no way of knowing.
Someone knocks my door?
My response? “I don’t watch Live TV’

@Nicenursenic I really wish I hadnt bothered about the tv licence now but as I wanted to get everything ‘legal’ and in my name I did. Fool me. It has caused me so much stress and the lady on the phone was really awful. Ann

My tears have dried up quite a lot
Not sure if it’s the tablets🤷🏼‍♀️
I cried when I picked up his ashes 2 weeks ago
Then I cried about 5 days ago when I found some newly bought holiday clothes
My sister sent me a lovely picture & a little greyhound sculpture yesterday (the ashes of our 2 late greyhounds went with him) & had a little cry then
I’ve started to wonder if I’m just acclimatised to death as I’ve been a nurse for so many years & been present at so many deaths!
I’m a realist & I’m a practical person
I guess we all deal with it differently
!!

1 Like

People told me it would come in waves but I never thought it would be this bad and this often.

1 Like

I didn’t even think about the TV licence.

2 Likes

I really wish I hadnt.

@Nicenursenic, The banks were all fabulous with my mum, worst places, the registrar filling out death certificates. I went with her & she got Dad’s name wrong twice. She was also deaf. No offence to anyone reading this but on that day I’m surprised I kept things together. The hospital where he died have called a few times since asking to speak to him. If it happens again, I shall go there in person. :rage:

1 Like

The registrar was very kind and patient particularly as I was in my mobility scooter. I am not very good at manoeuvring it and I had to do a couple of really tight turns to get through doors. The funeral director provided me with a car and an escort who was also very kind and helpful as it was also a tight fit getting the scooter in the lift.

1 Like