Devastated

Hello everyone,

Having seen a number of your posts about this @Devonguy1966, I wanted to reach out to you all to clarify how our Online Community works and to answer some of the questions you have raised regarding privacy, etc.

As stated within both our Community Guidelines (protect your privacy) and Terms & Conditions (remember this is a public community), we are very open about the fact that our community is public and can be accessed by anyone - it’s not necessary to become a member in order to read posts. The only exclusion to this is private messages which will always remain private unless, of course, there are safeguarding concerns raised about any of our members and we need to look into this.

You all will have been asked to agree to Sue Ryder’s privacy policy and the terms of service for the community when registering with us - both of these address the concerns you have raised about privacy.

In response to your question @Tillwemeetagain - if you wish to leave the community, it is possible to remove all of your data along with your account, yes. If you would like this to be actioned, please can I ask you to contact the Online Community team to confirm this on online.community@sueryder.org.

Please know that the privacy and safety of all of our members is our priority - this is why we have such a strong stance on sharing personal information and being mindful of what you are posting. We do also know that many people access the community without being a member - they too find this type of support helpful.

I do hope this has addressed the issues you are worried about - should you have any further questions, please do get in touch by email using the email address above.

Please take care,
Megan