Finding the person who wrote to me today

Hi everyone,
Someone wrote to me today to ask if my family had come to help me with paperwork. Just as I started reading the message, it disappeared!
I really would like to answer that person, so if you are reading this, please can you write again?
I am not sure, but I thought the name I glimpsed was Jean but I have searcjed for mesages written by “Jean” but can;t find any.
Hope I haven’t missed your message!