Hello
Yesterday when I was in work I got so much abuse simply for just doing my job
I’m a civil enforcement officer I issue to cars that break the rules and I’m pretty good at it.
Abuse comes with the job everyday but yesterday I got loads of it. One particular one a guy said some absolutely horrible things he wished cancer on me and he said I’ll bet your mum has it. Little does he know my mum is no longer here. I didn’t react I’m not allowed to. Up until I was doing very well coping with my grief but this incident really upset me. I just went somewhere and cried.
I’m just like anyone just trying to do a job a high pressured one working over 9 hours a day on your feet managing a beat. I don’t get a very good salary I don’t commission just a basic salary and I love what I do. We are trained in conflict management and resolution just like the police. I’m supposed to diffuse conflict but on this occasion I was unable to. Some of the public just want to argue with us. All I can do is be polite calm and professional
I keep telling myself I should look for a new job but I refuse to let these people push me out of a job I love.
I will let it get to me my mum would want me to carry on
Someone should make a documentary about us so people can see what we have to put up with
I am so sorry you have lost your mum, grief is so hard to bear. I am also so sorry that you have had to deal with rude and horrible members of the public. They should be ashamed of themselves, and to not care how they treat people and how they make others feel.
You are in the right, you should not receive abuse for doing a job you obviously enjoy and are good at. Sadly, it sounds like a job where this aspect may not change. Some days it will be easier to cope with- not that you should ever have to!
StevenPeople are awful nowadays, so crude and callous and do not care about anyone but themselves.
Having said that I do think it would be a good idea to look for something else that is kinder.
The negativity of this job is really not good for anybody let alone someone who is grieving and needs kindness in their life.
Just have a look round at what’s out there ( don’t be tempted to leave your present job till you have another) you might be surprised at what is on offer. You don’t say how old you are but whatever your age you can change your career if you want to.
Its worth having a look.