I have auto saved my password on my PC to get onto this site but get updates to my mobile which won’t let me open unless I sign in via my mobile problem is I can’t now recall my password now , can anyone advise me please ?
I’m no techno whizz @tixy , far from it, but, will it let you sign in using your e-mail address?
Failing that, could you put a call out to the moderators for help (though, I don’t think they are around now until this evening)?
Or, hopefully, someone very wise will see your post and be more useful to you than me!
will try the email thing thank you
no its still asking me for password etc
Hello @tixy ,
I’m sorry that you’ve had problems accessing your account. If you’ve forgotten your password, you can reset this by going to our homepage, clicking ‘log in’, and then clicking the ‘I forgot my password’ link underneath where you would normally enter your log in details.
If you have any problems, please let me know.
Best wishes,
Alex
Online Community team