I am going to kill someone.
Knowing that I am an absolute numpty, I instructed my solicitor to file for probate, etc.
One financial institution reported no sole accounts in his name, despite the fact that I have statements detailing an ISA.
‘Tell Us Once’ resulted in 6 council tax bills, all different. I queried this as was advised that one of them in particular was the correct amount. Turns out my newly calculated council tax is exactly the same as it was before he died.
Civil Service Pensions need an adoption certificate, even though I have explained twice that you can’t adopt an adult, even if they do have a learning disability.
Another bank would like a cheque from an online only account where no cheque book was issued.
A faulty item cannot be refunded because the cardholder is dead and the credit card is deleted.
Sky TV would really like to speak to the account holder. Me too.
The Sim is locked on his phone. They want a PUK code. I found it eventually, but only after I stopped swapping the P for an F.
Oooh! Today I received my third new tax code in as many weeks.
I have so many new pen pals. I wonder if any of them would be up for a coffee?
8 Likes
Hi sorry you are having such a difficult time with all the sadmin. Its nearly three years since my husband died . I was told i needed a letter if administration for a couple of my husbands stuff . Quoted about a thousand pound to get one . No way was i going to pay that . I went to Citizens advice . A kind man filled in the form for me . It only cost me one pound fifty because i needed two copies . I tell you i could of kissed the man for his help lol .
You have really made me laugh with your F instead of P . Thank you having a laugh always helps . Xtake carex
3 Likes
@Willow112
Yes I know that feeling & those frustrations when dealing with ‘Sadmin’ and it can easily become overwhelming.
One thing I found helpful was I set myself a time limit each day of how long I was going to deal with Admin, prioritised the important task(s) and once that time was up, that was it for the day!
I also tried to do it earlier in the day so I could vent my frustrations on chores on get out for a walk and unwind.
These organisations need to do so much better!
‘Have a nice day’ at the end of a call to tell an organisation that my Dad had passed and this was from a supposed member of their bereavement team, was probably one of my worst experiences!!
There is a petition being run by Marie Curie at the moment that you may want to sign
If you are getting poor service from these organisations raise complaints and ask to speak to Customer Resolution teams.
Wishing you good luck and few ‘PUK’ moments
Take care
3 Likes
I can so relate to this. The way i was treated by organisations/ service providers was on the whole so without compassion. Two and a bit years on , I find i need to provide my husbands death certificate to get the address changed on my dogs chip registration! The paperwork has been so all consuming and does not allow you space to grieve. But it does eventually come to an end…
4 Likes
I can relate to this too. Its taken me 6 months to sort out my telephone/broadband bill. We got moved to ‘digital voice’ in November, before my husband passed away. Once he died in January it all went wrong and no money got collected once I had the account changed over to me. I even got a a refund cheque made out to my husband, They couldn’t grasp the fact it was no good, until I said ’ dead men can’t have a bank account’. Its just sheer incompetence as far as I am concerned, and at a time when we are least able to cope with it all. I quite often find myself using Victor Meldrew’s favourite saying ‘I don’t believe it!’
2 Likes