Hello,
On the Sue Ryder Online Bereavement Community, we encourage you to share your experiences in order to connect with others. While it is absolutely okay to have more private conversations and to make real-life connections, it’s important to say safe. The community is intended to be anonymous, and an online-space only.
To protect your privacy, we ask that you do not share:
- Your full, real name
- Your email address
- Your phone number
- Any of your social media profiles - e.g. Facebook, Twitter, Snapchat, Instagram etc
- Your address or location
- Your place of work
- Any other personal information, such as bank details
In our Terms and Conditions, we say:
We encourage users to keep communications within the community because we have staff and moderators who work to keep the community safe and supportive. We’re unable to moderate anything outside of this platform. This means that when communication is taken offline, or outside of the community, we can no longer keep you and our members safe.
Members can always report anything that doesn’t feel right by tapping the flag button. We read every flag, and we’re always here to support our members in using the community safely. If you’re worried about something you’ve shared either on the community or via private message, you can flag it to us and we will delete it or edit it for you.
We have a dedicated, “Staying safe” page which has more information and tips on using the community safely. Please do read it here. You can access this page at any time by clicking the 3 line menu at the top of the site.
If you ever have any questions about using the community, or want to chat to us about something you’ve seen here, the community team can be contacted by private message or by emailing online.community@sueryder.org.
Take good care 